Reliability and commitment
Terms & Conditions
1. Payment Terms
Our standard payment terms for used textile machinery require an advance deposit of 10% to 30% of the total amount to lock the deal. Upon receiving this deposit, the selected machinery will be reserved for you for a mutually agreed time period.
If you are unable to complete the full payment or take delivery within the agreed time frame, the advance deposit, along with any incurred charges (such as handling, storage, or other operational costs), will not be refundable.
2. Delivery & Extension Policy
We understand that unexpected circumstances may arise. In such cases, we are open to discussion and may consider offering an extension for delivery, depending on the situation. However, once the agreed delivery time is exceeded, additional charges maybe apply.
3. Dismantling & Loading
Once 100% payment has been successfully received:
-
We will be responsible for dismantling, loading, and shipping the machinery, as per our agreement.
-
Any changes to the agreed logistics after full payment will be subject to availability and may incur extra costs.
4. Refund Policy
-
The advance deposit is non-refundable unless explicitly agreed in writing.
-
We aim to be flexible and supportive; any refund or adjustment requests must be discussed and agreed upon formally.
5. Communication & Changes
All communication related to payments, delivery timelines, and changes must be conducted in writing and acknowledged by both parties.
6. Documentation Handover
Once the full procedure has been completed — including dismantling, loading, and receiving 100% payment from the customer — we will be responsible for handing over all the original documents related to the shipment. These documents include, but are not limited to:
-
Packing List
-
Bill of Lading
-
Certificate/Letter of Origin
-
Any other documents as reasonably requested by the customer
We ensure that all documentation will be provided in a timely manner to support smooth customs clearance and successful delivery.